Car Parking

Parking’s easy at EK. We’ve got over 2,397 parking spaces, spread across five car parks – so you’ll be able to find somewhere to park that’s handy for you. Our car parks are part of the Safer Parking Scheme and we’re also DPA accredited. All Car Parks have bays that are dedicated to Blue Badge holders. Car Parks 1, 2 & 3 have bays that are dedicated for Parent and Child use.

Parking is FREE after 4pm Monday to Friday, for up to 3 hours on Saturday and all day Sunday.

Car Parks 1, 2 & 3 (Centre West, Plaza and The Hub) all have a pay-on-foot payment system. You’ll collect a yellow token at the barrier when you come into the car park. Keep your token with you, and use it to pay for your parking at one of the pay machines in the relevant car park.

Remember to collect your token from the pay machine before returning to your vehicle.

Car Park 4 (Princes Mall) and also the Ice Rink Car Park are operated by vehicle recognition and are pre-pay car parks. Your car registration is automatically logged by CCTV when you enter and exit the car park. You should visit a pay machine when you enter the car park. There are two pay machines situated within Car Park 4 (outside the centre) and also two pay machines inside the centre at the Ice Rink Car Park.

You’ll find more information about each car park below, including postcodes for satnav, tariffs and opening hours. Full terms and conditions are displayed on signage at the car park entrances.

Paying for your parking
You can pay by cash or card in all of our car parks.
Pay machines accept contactless payments, as well as Apple Pay & Google Pay.

Height Restrictions

CAR PARK 1 (CENTRE WEST) – 6FT 8in
CAR PARK 2 (PLAZA) – 5FT 9in
CAR PARK 3 (OLYMPIA -THE HUB) – 6FT 6in

Terms and Conditions of Car Parks

View our Car Parking Terms & Conditions

Standard Terms & Conditions

General

Sapphire 15 & 16 SA.r.l (In Administration) are the owners of all car parks.  For these terms and conditions, they shall be called the “company”.

In the terms and conditions “Vehicle” shall mean the vehicle in the car park and any trailer or other attachment.

Tokens

The token issued to you is the property of the company and shall always remain so.

The token issued may only be used for the vehicle in respect of which it was issued at the entrance to the car park.

You are advised to always keep your token with you.  You will only be able to leave the car park with your vehicle if you are able to produce your token.  The company reserves the right to refuse to release any vehicle in the absence of a valid parking token until it is satisfied that the appropriate fee has been paid.

Customers who cannot produce their parking token on departure will be charged a £10 fee.

There is no refund if lost tokens are found.

Paying the parking fee

Before returning to your vehicle, you are required to take your token to one of the “Pay Stations” located within the Centre next to each car park for payment.

Instructions for payment will be located on the “Pay Machine”.

Once the appropriate fee has been paid, your token will be returned to you.  You should return to your car immediately and exit the car park.

The car park operates a grace period of 15 minutes from payment of your token to exiting the car park.

Please place your token in the appropriate machine at the exit to the car park for the barrier to rise before exit.

The fee for parking your vehicle in the car parks are displayed on the “Tariff Boards” at the entrance to the car parks as well as on the “Tariff Boards” adjacent to all pay machines.

You may at any time be requested to show your token to a member of the “Company’s” staff and you should be prepared to do so.

Driving in the Car Park

Having collected your token please drive carefully to a vacant parking space.  There is a 5mph speed limit in operation within the car parks for the safety of all customers.

Please follow any sign posting or instruction by the “Company’s “staff.

If you do cause damage to another vehicle, please bring this to the attention of the “Company’s” staff giving details of both vehicles involved in the incident.

The company reserves the right in the event of an emergency to remove your vehicle at any time to anywhere else within the Car Park or onto the public highway should it be necessary to do so.

The company reserves the right to remove any vehicle within the car park if in the opinion of the company, its staff, or agents it is necessary to ensure the car park is run in the interests of other customer’s use of the car park.

You may only use the car park for the purpose of parking. NO cleaning of vehicles or any other works may be done within the car park.

Parking in the Car Park

You should park within a parking bay as shown by the markings on the ground; you should not park in any other area and may be fined if you do so.

Vehicles which park across multiple bays, unless agreed in advance with car park staff/management may also be fined.

Disabled bays are for the exclusive use of customers with a blue badge, which must be displayed, parking in these bays without displaying the blue badge may result in a fine.

Parent and child bays are for the exclusive use of customers with young children, parking in these bays without having young children in the vehicle may result in a fine.

Security

Please ensure you have locked your vehicle and close all windows before leaving your vehicle in the car park.

Please take all your possessions with you when you leave your vehicle. If you are unable to do so, please do not leave them in the vehicle where they are visible. Put all possessions out of sight in the boot and remember to lock it.

When you have parked your vehicle please go to the lifts or stairs to access the shops.

Please ensure that any children always remain close to their parents or guardians while in the Car Park.

Complaints

If you have a complaint regarding any issue in any car park, please bring this to the attention of a member of staff. Alternatively, you may wish to write to the Centre Manager, Management Suite, 300 Cornwall Street, East Kilbride, G74 1LL.

In the unfortunate event of any damage to your vehicle or in the event of anything being taken from your vehicle please report this to a member of staff immediately. In the case of theft this should also be reported to the police.

For both theft and damage the company would advise that your insurers are notified as soon as possible.

If you feel that you have a claim against the company, notify the company by sending full details of your claim in writing to the Centre Manager, Management Suite, 300 Cornwall Street, East Kilbride, G74 1LL.

The Company’s Responsibilities

Sapphire 15 & 16 S.A.r.l (In Administration) accept no liability for the loss or damage to cars parked in any Car Park or the contents thereof unless such damage is caused by the negligence of Sapphire 15 & 16 S.A.r.l (In Administration) or its employees.

If you’ve any questions about parking that we’ve not covered here, please contact us on 01355 243291.

To contact Britannia Parking, see britannia-parking.co.uk or alternatively call them on 0345 5555 888 or 01202 555 888.

FREE PARKING

Customers can park for FREE at EK, East Kilbride at the following times:

After 4pm Monday to Friday

For up to 3 hours on Saturday*

All day Sunday

If any of the above apply to you, you are not required to visit a pay machine you can proceed directly to the exit barrier and insert your token to depart.

DROP OFF / PICK UP

If you’re dropping off or collecting someone at our car parks, there is no need to visit a pay machine for visits less than 15 minutes.

If you have taken less than 15 minutes from entry to exit, then you will be able to exit the car park provided you have not inserted your token in a pay machine*

*Please note you will be automatically charged for stays under 15 minutes if you insert your token in a pay machine 

CAR PARK 1 (CENTRE WEST)

Open: 7am until centre closing

Postcode: G74 1LL

Show tariffs and nearby stores

How to pay for parking

Car Park 1 has a pay on foot payment system. Please retain your yellow parking token and pay for your parking at one of the pay machines in the the relevant car park before returning to your vehicle.

Height Restriction – 6FT 8in

Parking tariffs

STAY DURATIONMON-FRISAT*SUN
Up to 2 hours£1.00FREEFREE
Up to 3 hours£2.00FREEFREE
3-4 hours£3.00£3.00FREE
4-5 hours£4.00£4.00FREE
5-6 hours£5.00£5.00FREE
6-7 hours£6.00£6.00FREE
Over 7 hours£7.00£7.00FREE

Parking:

  • Free After 4pm Monday to Friday – Tariffs apply to all vehicles 7am- 4pm in Car Park 1
  • For up to 3 hours on Saturdays* – Tariffs apply to all vehicles 7am – 6pm in Car Park 1
  • Free All day Sundays
  • Remember to collect your token from the pay machine before returning to your vehicle.
  • Lost token charge £10.

Car Park 2 (Plaza)

Open: Open 24 hours

Postcode: G74 1LW

Show tariffs and nearby stores

How to pay for parking

Car Park 2 has a pay on foot payment system. Please retain your yellow parking token and pay for your parking at one of the pay machines in the the relevant car park before returning to your vehicle.

Height Restriction – 5FT 9in

Parking tariffs

STAY DURATIONMON-FRISAT*SUN
Up to 2 hours£1.00FREEFREE
Up to 3 hours£2.00FREEFREE
3-4 hours£3.00£3.00FREE
4-5 hours£4.00£4.00FREE
5-6 hours£5.00£5.00FREE
6-7 hours£6.00£6.00FREE
Over 7 hours£7.00£7.00FREE

Parking:

  • Free After 4pm Monday to Friday – Tariffs apply to all vehicles 7am- 4pm in Car Park 2
  • For up to 3 hours on Saturdays* – Tariffs apply to all vehicles 7am – 6pm in Car Park 2
  • Free All day Sundays
  • Remember to collect your token from the pay machine before returning to your vehicle.
  • Lost token charge £10.

CAR PARK 3 (OLYMPIA – THE HUB)

Open: Open 24 hours

Postcode: G74 1PG

Show tariffs and nearby stores

How to pay for parking

Car Park 3 has a pay on foot payment system. Please retain your yellow parking token and pay for your parking at one of the pay machines in the the relevant car park before returning to your vehicle.

Height Restriction – 6FT 6in

Parking tariffs

STAY DURATIONMON-FRISAT*SUN
Up to 2 hours£1.00FREEFREE
Up to 3 hours£2.00FREEFREE
3-4 hours£3.00£3.00FREE
4-5 hours£4.00£4.00FREE
5-6 hours£5.00£5.00FREE
6-7 hours£6.00£6.00FREE
Over 7 hours£7.00£7.00FREE

Parking:

  • Free After 4pm Monday to Friday – Tariffs apply to all vehicles 7am- 4pm in Car Park 3
  • For up to 3 hours on Saturdays* – Tariffs apply to all vehicles 7am – 6pm in Car Park 3
  • Free All day Sundays
  • Remember to collect your token from the pay machine before returning to your vehicle.
  • Lost token charge £10.

CAR PARK 4 (PRINCES MALL – Behind the Bus Station)

Open: Open 24 hours

Postcode: G74 1LB

Show tariffs and nearby stores

How to pay for parking

Car Park 4 is operated by vehicle recognition and is a pre-pay car park. You’ll need to visit a pay machine when you enter the car park. Your vehicle registration is automatically logged by CCTV cameras when you enter and exit the car park. There are two pay machines for this system situated outside the centre; within Car Park 4.

Instructions for pay machines at Car Park 4

– Visit a pay machine when you first enter the car park
– Enter your full correct vehicle registration
– Check the tariff and pay to the desired time required
– Pay the full amount required for the time that you will be in the shopping centre
– You will then receive a paper receipt which will have your exit time printed on it
– Please note these machines take coins only and no change can be given

Parking tariffs

STAY DURATIONMON-FRISAT*SUN
Up to 2 hours£1.00FREEFREE
Up to 3 hours£2.00FREEFREE
3-4 hours£3.00£3.00FREE
4-5 hours£4.00£4.00FREE
5-6 hours£5.00£5.00FREE
6-7 hours£6.00£6.00FREE
Over 7 hours£7.00£7.00FREE

Parking:

  • Free After 4pm Monday to Friday- Tariffs apply to all vehicles 7am- 4pm in Car Park 4
  • For up to 3 hours on Saturdays*- Tariffs apply to all vehicles 7am – Midnight Car Park 4
  • Free All-day Sundays 

ICE RINK CAR PARK

Open: Open 24 hours

Postcode: G74 1PG

Show tariffs and nearby stores

How to pay for parking

Ice Rink Car Park is operated by vehicle recognition and is a pre-pay car park. You’ll need to visit a pay machine when you enter the car park. Your vehicle registration is automatically logged by CCTV cameras when you enter and exit the car park. There are two pay machines for this system situated inside the Ice Rink foyer.

Instructions for pay machines at Ice Rink Car Park.

– Visit a pay machine when you first enter the car park
– Enter your full correct vehicle registration
– Check the tariff and pay to the desired time required
– Pay the full amount required for the time that you will be in the shopping centre
– You will then receive a paper receipt which will have your exit time printed on it
– Please note these machines take coins only and no change can be given

Parking tariffs

STAY DURATIONMON-FRISAT*SUN
Up to 2 hours£1.00FREEFREE
Up to 3 hours£2.00FREEFREE
3-4 hours£3.00£3.00FREE
4-5 hours£4.00£4.00FREE
5-6 hours£5.00£5.00FREE
6-7 hours£6.00£6.00FREE
Over 7 hours£7.00£7.00FREE

Parking:

  • Free After 4pm Monday to Friday- Tariffs apply to all vehicles 7am- 4pm in Car Park
  • For up to 3 hours on Saturdays*- Tariffs apply to all vehicles 7am – Midnight Car Park
  • Free All-day Sundays