Centre opening times
Our routine shopping hours are 9am-6pm, 9am-8pm on Thursday, and 10am-6pm on Sunday. Odeon Luxe and selected restaurants are open later, and individual hours may vary. See our shopping and dining hours, including late night shopping and special opening hours, here.
Car parking
We’ve got 2,397 parking spaces, in 5 different car parks – so you’ll always find somewhere convenient for you to park. See more about our car parks, including our parking tariffs and FREE parking times here.
Code of conduct
We want to make your shopping and leisure experience as enjoyable as possible, so we’ve got some rules which help to keep our visitors and staff safe and happy. You can view our code of conduct beside our main entrances, or ask a member of staff for details.
Shopmobility
Wheelchairs and scooters are available to hire from EK Shopmobility – see more about Shopmobility here.
Job vacancies
We don’t always have job vacancies – but when we do you can find EK jobs here.
Lost property
For lost property, contact us on 01355 243291 or email customer.service@EKlife.co.uk (inbox monitored Monday to Friday)
Store contact details
Contact details for all of our stores, restaurants and leisure outlets can be found on their individual pages. See shops here, dining here, and leisure here.
Student discounts
if you qualify for a student discount (lucky you!) you can find what places offer student discounts here.
What’s on
You can see what’s on at EK in our what’s new section. You’ll find news here, events here, and offers here. If you’re looking for stuff to do with the kids, you might also find our kids club and seasonal activities pages useful. It might be worth seeing our leisure section, too.
EK Community Fund
Our Community Fund provides financial support to local clubs, community groups and other worthwhile causes. Find out more about the Community Fund, including how to apply, here.
Commercial
Looking to move your business to EK? Find contact details for our lettings agents and how to rent commercial or advertising space here.