ESSENTIAL STORES & SERVICES
Following the Government announcement on 23rd March, we are temporarily closed with the exception of access to essential stores and services. Parking is free in car parks 2, 3 & 4 (car park 1 is closed).
The latest opening hours of essential stores and services are below, however times may vary, therefore please contact stores or visit their websites for the latest details. Find our store directory HERE or click on the store name below to visit the store page and view contact details.
FOOD & ESSENTIALS
Customer limits may be in place. Payment may be card only.
FARMFOODS (Princes Mall): 8am-8pm (9am-6pm Sundays)
HOLLAND & BARRETT (Plaza): 9am-5pm (11am-5pm Sundays). Two customers max. Card payments only.
HOME BARGAINS (Princes Mall): 8am-6pm (10am-5pm Sundays)
ICELAND (Princes Mall): 10am-6pm (10am-2pm Sundays)
MARKS & SPENCER (Access via Righead Gate only): 9am-5pm Monday to Saturday (Closed Sundays)
NEWS STOP (Cornwall Way): 7.30am-3pm Mon-Wed; 7.30am-4pm Thu-Fri; 8am-3pm Sat; 10am-1pm Sun
ONE O ONE (Cornwall Way): 9am-6pm
PLAZA NEWS (Plaza)
PHARMACY & HEALTH
BOOTS (Plaza): Mon-Wed 9am-6pm; Thu 9am-8pm; Fri-Sat 8.30am-6pm; Sun 10am-6pm
BOOTS (Princes Square): 9-6pm Monday-Friday; 9am-1pm Saturday
BOOTS (Brouster Gate): 10am-5pm Mon-Fri (Closed 12:30-1:30). Open 9-1 Saturday
Essential banking only. Closed on weekends. Customer limits in place.
BANK OF SCOTLAND (Princes Mall): 10am-2pm Monday to Friday.
NATIONWIDE (Princes Mall): 10am-2pm Monday to Friday (Three customer max).
RBS (Princes Square): 10am-1pm Monday to Friday
SANTANDER (Plaza): 10am-2pm Tuesday to Thursday (Two customer max)
ACCESS TO THE CENTRE
For the safety of staff and visitors, some areas of the mall are closed to the public, therefore please use the entrance closest to the store that you need to visit. The following is currently in place:
- Centre West (including car park 1) is closed.
- Sainsbury's access is via the centre entrance at car park 3 only (Olympia/ The Hub entrance).
- Boots Plaza should be accessed via Plaza Mall (Car Park 2 lifts across from store are operational)
- Marks & Spencer Food Hall access is via Righead Gate only.
- Access between Princes Mall, Princes Square, Southgate and Plaza Mall is currently as normal.
We may need to alter access at short notice therefore please follow the advice from our staff during your visit.
A small number of our team remain on site and are working hard to ensure that EK remains a safe and clean place for customers using essential services. We’ve implemented additional measures to our comprehensive cleaning regime, including increased cleaning and sanitizing of public areas and the installation of additional hand sanitizers.
We will continue to monitor NHS advice and Government guidelines and will provide updates on the centre’s position as and when appropriate. For more information on coronavirus and how to protect yourself and others, visit NHS Inform HERE.
Thank you to all our customers, retailers and employees for their support during this difficult time.