Visit Santa every weekend from 16th November until Christmas Eve
We won't be charging families to visit Santa, or giving away toys this year. Instead, we ask that visitors consider making a donation to our partner charity, Loaves and Fishes, at the Wishing Well located inside the grotto (next door to Bella Italia).
Open at The Hub every weekend plus Thursday 19th, Friday 20th, Monday 23rd & Tuesday 24th December.
Saturday 16th November - Opens 11.30am approx (After Santa's arrival)
Saturdays and Sundays - 10am to 5pm
Thursday 19th to Monday 23rd December - 10am to 5pm
Tuesday 24th December - 10am to 4pm
QUEUING & GROTTO CLOSING TIME
Please note that closing time is when Santa leaves the grotto, and it is not the time of the last visit. During busy times, we may need to close the queue well in advance of the grotto closing time; therefore we recommend arriving early to avoid disappointment. Santa may have to take short breaks from the grotto to feed the reindeer. If you require further information, please ask our Head Elf for details during your visit.
You can purchase a photograph for £4 during your visit, or take your own photograph on your smartphone.
We understand that some of our young visitors may have special educational needs or disabilities which may make it uncomfortable to queue for prolonged periods. With this in mind we have created a priority online booking facility that can be used by those requiring additional assistance at Santa’s grotto. We kindly ask that you consider our customers with special educational needs or disabilities and request that you only use this booking facility if absolutely necessary. This will ensure that every child has an opportunity to see Santa this Christmas
THE BOOKING FACILITY WILL OPEN 15TH NOVEMBER - PLEASE CHECK BACK FOR DETAILS
* Bookings not available for 16th November or Christmas Eve.
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