Customer Services

Today's Opening Hours

9:00 am - 6:00 pm

Customer Services

  • Monday: 9:00 am - 6:00 pm
  • Tuesday: 9:00 am - 6:00 pm
  • Wednesday: 9:00 am - 6:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 8:00 pm
  • Saturday: 9:00 am - 6:00 pm
  • Sunday: 10:00 am - 6:00 pm

Located on the upper mall, the team at our Customer Service Lounge can assist with enquiries about EK Gift Cards, stores, lost & found, car parking and more. Our Collect+ service enables you to try your purchases on in our changing area and return unwanted items immediately, without the need to go home. 
 

Plan your visit

Closest car park:
Car Park 1 (Centre West)
Best entrance:
Debenhams Upper
Floor:
First Floor
Nearest landmark:
Debenhams
Mall:
Centre West

Contact us

Email:
[email protected]
Telephone:
0845 330 3828
Website:
Visit now