Customer Services

Reopens 01.10.20

Our customer service lounge is temporarily closed. Our team will endeavour to help by email and telephone during office hours (Monday to Friday, 9am-5pm).

Telephone: 0845 330 3828
Email: [email protected]

Located on the upper mall, the team at our Customer Service Lounge can assist with enquiries about EK Gift Cards, stores, lost & found, car parking and more. Our Collect+ service enables you to try your purchases on in our changing area and return unwanted items immediately, without the need to go home. 

Plan your visit

Closest car park:
Car Park 1 (Centre West)
Best entrance:
Debenhams Upper
Floor:
First Floor
Nearest landmark:
Debenhams
Mall:
Centre West

Contact us

Email:
[email protected]
Telephone:
0845 330 3828
Website:
Visit now