Customer Services

**The Customer Service Lounge is temporarily closed, but you can still contact the team remotely. Our inbox and telephone line is monitored Monday to Friday, 9am-5pm**
Located on the upper mall, the team at our Customer Service Lounge can assist with enquiries about EK Gift Cards, stores, lost & found, car parking and more.
Our Collect+ service enables you to try your purchases on in our changing area and return unwanted items immediately, without the need to go home.
Plan your visit
- Closest car park:
- Car Park 1 (Centre West)
- Best entrance:
- Debenhams Upper
- Floor:
- First Floor
- Nearest landmark:
- Debenhams
- Mall:
- Centre West
Keep in touch
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