opening times for today

Shopping

9AM - 6PM

Dining

9AM -11PM
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Contact

If you require immediate assistance, please contact Customer Services on telephone 0845 330 3828 during centre opening hours.

For details about EK Gift Cards, Collect+, lost and found property and centre information (such as car parking or opening times), please contact Customer Services on 0845 330 3828 or email [email protected]

Alternatively, to contact the management team, please complete the form below. We aim to respond within two business days (Monday to Friday), however as this inbox is not monitored daily, then it may take longer during busy periods.


Get In Touch


If you require immediate assistance, please contact Customer Services on telephone 0845 330 3828 during centre opening hours.

For details about EK Gift Cards, Collect+, lost and found property and centre information (such as car parking or opening times), please contact Customer Services on 0845 330 3828 or email [email protected]

Alternatively, to contact the management team, please complete the form below. We aim to respond within two business days (Monday to Friday), however as this inbox is not monitored daily, then it may take longer during busy periods.

Where To Find Us


Customer Services

click & collect

Customer Services

EK's Customer Service Lounge is located on the upper level of Centre West (near Debenhams). Our team can help with enquiries about the EK Gift Card, our stores, lost & found, car parking and more.

Our Collect+ service enables you to try your purchases on in our dedicated changing area and return any unwanted items immediately, without the need to go home.

Contact Customer Services on 0845 330 3828 (during centre shopping hours), or by email on [email protected]